Traditional token systems often require front-desk staff to manually issue and manage tokens, creating additional work and unnecessary waiting for patients.
Quelo simplifies the process with self-service token kiosks and digital queue management. Patients can generate their own tokens at the kiosk, while staff can manage and monitor queues effortlessly from their system.
From token generation to consultation, Quelo keeps the patient flow organized and visible.
| Traditional | With Queuelo |
|---|---|
| Staff manually issue tokens | Self-service kiosk |
| Staff spend time managing tokens | Automated token generation |
| Patients queue at reception | Patients can generate tokens themselves |
| Manual queue tracking | Real-time queue management |
| Patients repeatedly ask “When is my turn?” | Digital/WhatsApp updates |
| Crowded reception | Better patient flow |
Patient selects the required doctor/service and generates a token
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Token number is displayed/printed
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Queue is updated in real time
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Patient can be informed about their turn
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👩💼For Clinic StaffLess manual token work | 👨⚕️For PatientsA simpler waiting experience |
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For hospital departments with more complex patient movement, Quelo provides an independent token and queue-management system that can initially operate without modifying the existing HIS.
The platform is suitable for workflows such as inpatient registration, day-care admissions, insurance processing, document verification and other multi-counter services.