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How Quelo Works in Your Clinic

Quelo fits naturally into your existing clinic workflow.
No complex setup. No change in how you practice medicine.

🧭 OVERALL FLOW 

Register → Queue → Display → Consult → Prescribe → Bill → Report

Patient registration

Patients can be registered through:

  • walk-in at reception
  • phone call
  • QR-based self-registration

How Quelo helps

Quelo helps the reception team register patients quickly and maintain their visit history in one place.

Key capabilities include:

  • Patient and family-contact registration
  • Demographic and visit information
  • Doctor and service selection
  • Patient history retrieval
  • Unique patient identification
  • Multi-doctor and multi-user workflows
  • Hospital- or clinic-specific data separation

Clinic benefit

  • Smooth start to OPD
  • Less registration confusion during busy hours

Automatic Queue Assignment

Once registered, patients are added to the correct doctor’s queue automatically.

How Quelo helps

Quelo connects registration with the doctor’s live queue.

  • Automatic token and queue-position allocation
  • Doctor-wise patient queues
  • Estimated waiting time
  • Call-patient workflow
  • Registered, waiting, completed and no-show status
  • Reception and doctor dashboards
  • Patient display screens
  • Operational queue reporting.

Clinic benefit

  • Reduced crowding at reception
  • Fewer repeated questions like “When is my turn?”
  • This provides the reception team, doctor and patient with better visibility of the consultation flow.

Patient Communication via WhatsApp

Patients receive automatic updates through WhatsApp — no separate app required.

Quelo can 

  • Appointment confirmations
  • Queue position updates
  • Prescription sharing
  • Reports and document sharing
  • Consultation messages
  • Patient instructions and follow-up information

Clinic benefit

  • Patients stay informed
  • Staff spend less time on repeated communication

Consultation and Smart Prescription

Quelo provides doctors with a structured consultation and prescription workflow.

How Quelo helps

Fast structured prescription with

  • Patient history
  • Symptoms and complaints
  • Clinical findings
  • Investigations
  • Diagnosis and advice
  • Medication entry with dosage, frequency and duration
  • Prescription review
  • PDF prescription generation
  • Prescription sharing through WhatsApp
  • Retrieval of previous consultation records
  • Optional AI-assisted summaries under doctor control

Doctor benefit

  • Faster documentation
  • More time for Patients
  • More consistent and structured prescriptions
  • The doctor remains in control of all clinical decisions and the final prescription.

Specialty-Aware Workflows

Quelo goes beyond a generic prescription pad by supporting specialty-specific documentation.

Current specialty capabilities include:

  • Paediatrics: growth information, immunisation records, child summaries and school-related certificates
  • Ophthalmology: visual acuity, refraction, intraocular pressure and specialty findings
  • Orthopaedics: structured clinical workspace and treatment tracking
  • Gynaecology and other specialties: configurable clinical documentation workflows

These modules help doctors record information relevant to their specialty without filling unnecessary generic fields.

Laboratory Workflow

Quelo connects billing directly with laboratory operations.

  • Investigation and service configuration
  • Test packages and bundled pricing
  • Individual tests or package billing
  • Automatic lab-order creation from billing
  • Lab workbench for pending orders
  • Sample-collection workflow
  • Test-status tracking
  • Result entry and review
  • Patient report preparation and delivery
  • Traceability from payment to investigation and result

This reduces paper handovers and prevents billed investigations from being missed by the laboratory team.

Medical Certificates

Doctors can generate structured medical certificates within the patient workflow.

  • Patient-linked certificate preparation
  • Standardised certificate formats
  • Doctor review and authorisation
  • PDF generation and sharing
  • Certificate history and retrieval

This reduces repetitive preparation and improves consistency.

Billing and Payments

Billing can be recorded during or after consultation as part of the same workflow.

How Quelo helps

Quelo supports consultation, laboratory and other healthcare-service billing.

  • Consultation and service billing
  • Cash, card, UPI, due and review transactions
  • Packages and bundled services
  • Discounts and authorised remarks
  • Receipts and payment history
  • Doctor and service-wise transactions
  • Daily collection visibility
  • Audit-supporting transaction records

Clinic benefit

The billing workflow can automatically trigger downstream activities, such as laboratory orders.

  • Billing is linked with registration
  • Better clarity in collections
  • Payment modes are tracked clearly
  • Manual calculation errors are reduced

     

Reports and End-of-Day Summary

Clinic performance is summarised automatically, so staff and management have better visibility.

Quelo provides

Reports needed by clinic owners and administrators.

  • Daily patient registrations
  • Doctor-wise reports
  • Consultation and service collections
  • Payment-mode summaries
  • Laboratory activity
  • Queue and waiting-time information
  • Patient and transaction history
  • Excel-compatible data exports
  • Operational and audit reports
  • End-of-day collection summary
  • Monthly summaries
  • Service-wise reports

Clinic benefit

  • Clear financial visibility
  • Better operational planning

See how Quelo fits your clinic workflow

Quelo doesn’t force you to change how your clinic works. Patients need not install the app.
It adapts to your workflow and removes unnecessary manual effort.

👉 Book a Free Demo
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Copyright: Queuelo Technologies Pvt. Ltd.